At Excelsior Business Academy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, submit forms, or engage with our services.
1. What Information We Collect
When you interact with Excelsior Business Academy, we may collect the following types of information:
>> Personal Information: Name, email address, phone number, business name, and other contact details.
>> Business Information: Website URLs, branding preferences, goals, and other data relevant to providing our services.
>> Payment Information: If you enroll in one of our tiers, we collect billing details through a secure third-party processor (Stripe).
>> Usage Data: IP addresses, browser type, operating system, pages visited, and other analytical data via cookies or third-party tools (e.g., Google Analytics).
2. How We Use Your Information
We use the information you provide to:
>> Deliver and manage services based on your selected membership tier
>> Communicate with you regarding onboarding, support, or project updates
>> Process payments securely through our payment processor
>> Send helpful tips, updates, and occasional promotional content
>> Improve our website and user experience
3. Sharing of Information
We do not sell your personal information.
We may share your data with:
>> Trusted third-party tools or platforms used to run our business (e.g., payment processors, CRM tools, automation platforms)
>> Legal authorities if required to comply with law or protect our rights.
>> All third-party providers we use are vetted for security and compliance.
4. Data Security
We implement industry-standard measures to keep your information safe. While no method is 100% secure, we take every reasonable step to protect your data.
5. Your Choices & Rights
You can:
>> Opt out of marketing emails at any time by clicking "unsubscribe" in any email
>> Request access, updates, or deletion of your personal data by emailing us at [email protected]
>> Decline cookies through your browser settings (though this may affect site functionality)
By submitting your information through our forms, you consent to receive email and SMS communication from Excelsior Business Academy. Message and data rates may apply. You may opt out at any time by replying STOP or clicking "unsubscribe" in email messages.
7. Policy Updates
We may update this Privacy Policy as our business evolves. The latest version will always be posted here, and we encourage you to review it periodically.
Have questions or need help? We’re here for you.
Contact Dr. Ryan Hewkin at [email protected] or Cheyenne at [email protected] with any questions.
Thanks for trusting us with your business. We’re honored to support your growth.